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Your rights and responsibilities

Terms & Conditions

Last Updated: April 17, 2025

HomeTerms & Conditions

At DZOP, we want your experience to be transparent and trustworthy. These Terms & Conditions govern your use of www.dzop.in and any purchases or interactions you make through our platform. By continuing to use our website, you agree to be bound by the terms outlined below.

Agreement to Our Legal Terms

Welcome to DZOP, your destination for fine jewelry and timeless craftsmanship. By accessing or using our website www.dzop.in, you agree to be bound by the following Terms and Conditions. Please read them carefully before making any purchase or using our services. If you do not agree with these terms, we request you to discontinue using our website.

Our Platform

DZOP provides an online platform that allows customers to explore and purchase jewelry designed and crafted by us. All products, prices, and information displayed on the website are subject to change without prior notice. We strive to ensure that every product description, image, and detail is accurate and true to the original, but minor variations may occur due to lighting, photography, or screen differences. The specifications such as weight, carat, and dimensions are approximate and may slightly differ from the final product.

Pricing & Payments

All prices listed on the website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise. We reserve the right to modify prices, product details, or promotional offers at any time. Payments made through the website must be completed using our secure payment gateways, and your order will be processed only after the payment is successfully verified.

Orders & Delivery

Once an order is placed, you will receive a confirmation email with the order details. Delivery timelines may vary depending on your location and product availability. While we aim to ensure timely deliveries, DZOP shall not be held responsible for delays caused by courier services, unforeseen events, or natural circumstances beyond our control.

Returns & Exchanges

We encourage all customers to review our Return and Exchange Policy before making a purchase. Please note that certain items, such as custom-made or personalized jewelry, are not eligible for returns or exchanges.

Intellectual Property

All content featured on this website, including images, text, product designs, graphics, and logos, are the exclusive property of DZOP and are protected by intellectual property laws. Any unauthorized use, reproduction, or distribution of this material is strictly prohibited without our written consent.

User Conduct

Users of this website are expected to behave responsibly. Any misuse of the platform, including attempts to hack, transmit harmful material, or disrupt the functionality of the website, may result in the suspension or termination of access without prior notice.

Limitation of Liability

DZOP shall not be held liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our website or products. All users are encouraged to review our Privacy Policy to understand how we collect, store, and protect personal data.

Amendments

We reserve the right to amend or update these Terms and Conditions at any time, and such changes will be reflected on this page. Your continued use of the website after any modifications indicates your acceptance of the revised terms.

Questions?

We're here to help

For any questions regarding our terms, feel free to reach out to us directly.

[email protected] +91 98765 43210

DZOP Jewellery, 501 Shree Arcade, C.G. Road,
Navrangpura, Ahmedabad – 380009, Gujarat, India.